TENANTS
FOR YOU?
PLEASE
MAKE YOURSELF AT HOME
We want you to feel at home in a modern, stylish, comfortabele and sustainable house. Moreover, we want to be the kind of landlord that you can count on. To be that landlord, we work together with established partners who pursue the same goals. Together we take our responsibilities seriously, resolve issues and build long-term relationships through transparent and personal communication.
Property manager
We work with a property manager who looks after the day-to-day operation. And if you have any questions, comments or in case of a problem? The property manager is always available to answer your questions about any (financial) matters, rental details or (technical) emergencies. You’ll find the contact details on the contact page of our website or in My Haavens Service.
Complaints
Correct address
Haavens has quality as its highest priority. Therefore we do everything to help our tenant professionally and quickly. But there is still always a chance that you aren’t happy or you have a complaint. Perhaps there is excessive noise coming from the neighbours or elsewhere, you have a maintenance issue in or outside your home, or you have a complaint about one of our staff. Whatever the problem, you can tell us your complaint through My Haavens Service.