Rental payments
When you rent a property with Haavens, we enter into a lease agreement with you. This agreement outlines all the obligations that both the tenant and landlord agree to. One of these obligations for you as a tenant is rent payment. Our partner, Hoen Vastgoedbeheer, handles the financial administration. You can reach them by calling the central phone number (088 – 400 0448). You can also be referred to them via the Mijn Haavens Service Chatbot.
Questions about payments
Obligation
As a tenant, it is your responsibility to ensure timely and full payment of rent. This means that the rent must be credited to the landlord’s account no later than the first day of each month, in advance. You will not receive an invoice for this. You can make the rent payment in the following ways:
Direct Debit
Direct debit is a convenient and comfortable way to pay. You authorize us to deduct the rent from your account monthly. The direct debit takes place on the first working day of the month, ensuring your payment is always on time. After the annual rent increase and its written confirmation, we adjust the rent amount accordingly, and the correct amount will be debited from your account directly. Ensure sufficient funds are available in your account around the payment date to avoid any delays in rent collection.
Periodic Bank Transfer
You authorize your bank to transfer the correct rent amount to us every month. In the event of a rent increase, you are responsible for informing your bank of the adjustment.
Manual Bank Transfer
You manually transfer the rent amount monthly to the account specified in the lease agreement, indicating the rental address or debtor code.
Non-payment
If you are unable to meet your rent obligation on time for any reason, please contact Mijn Haavens Service immediately at 088 – 400 0448. You will be directed to the appropriate department. To avoid potential high (legal) costs, we will work with you to find a suitable solution promptly.