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My Haavens Service

DEFECT At HOME?
That’s annoying, but don’t worry! By following the steps below, our service, maintenance and malfunction department will ensure that the defect in your home is resolved as soon as possible. That way, you can regain full enjoyment of your Haavens home in no time.

Would you rather contact us by phone? Please dial 088-4000448.

QUESTIONS ABOUT YOUR HOME?
For questions regarding your home, the rental agreement, payments or other administrative questions you can contact Hoen Vastgoedbeheer by phone via 020-3054477. They are happy to help answer your question.

EMERGENCY REPAIR?
Is it a matter that needs urgent assistance? Please call our customer service via 088-4000448.

Complaints

Here to help

Haavens has quality as its highest priority. Therefore we do everything to help our tenant professionally and quickly. But there is still always a chance that you aren’t happy or you have a complaint. Perhaps there is excessive noise coming from the neighbours or elsewhere, you have a maintenance issue in or outside your home, or you have a complaint about one of our staff. Whatever the problem, you can tell us your complaint through My Haavens Service.

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If you would like to learn more about the available properties at Haavens, please feel free to contact us any time.